Transforming the textual quality assessment process : an ontological proposal for higher education

Abstract

This article focuses on developing an ontology, a specialized framework to transformhow educators at uni-versities like the Federal University in Brazil analyze educational assessmentsinvolvingqualitative and quan-titative data. The article details the development processof such ontology, highlighting the steps taken by researchers and integratinginformation systems to manage the ontology in institutional contexts. Business aspects are also covered to ensure alignment with strategic goals and operational needs. This framework is designed to be adaptable for various institutions, enhancing its utility across different domains. Additionally, the article discusses the potential applications of this ontology, particularly in analyzing teaching evaluations at the Federal University in Brazil. By structuring data, the ontology reveals hidden patterns and trends, of-fering value in three areas: i) Reference: providing clear definitions for assessment terms, ensuring con-sistency, ii) Analysis: enabling more profoundanalysis of assessment results to identify strengths and weak-nesses, and iii) Decision-Making: aiding in informed decisions on curriculum and teaching methods. Ulti-mately, the ontology enhances the evaluation process, improvinguniversity student learning experiences.